Welcome to DiveShopSoftware.com FAQs (frequently-asked questions)

Please check the following for the fun dive wages:

Have you declared a salary for fun dives for the staff who conducted the fun dive?
Preferences --> Staff --> Salary for Staff -- Top Row (Fun Dives)

When you completed the dive roster, did you mark the dive as fun dive?
CD = Course Dive FD = Fun Dive

When you checked for the salary, did you look it up on "Open Invoices" ( if the invoice is not paid yet it will be there)
Otherwise it will be either under "Part. Paid Invoices" or "Paid Invoices"

Ok, this is going to take a bit longer. Let's start with the basic understanding of the salary function.

* For each time you pay somebody, no matter if it is a single payout for a freelance, or if it is for a certain group of staff, e.g. boat staff, instructors, guides etc. or even for all staff together, you will start by creating a new task. Imagine every task as a sheet of paper where you note this particular payout.

* Give the task a recognizable name e.g. "Wages February" for all staff or "Wages Freelance Peter F." for a single freelance or "Wages Boat Crew"

* Now go to Wages Staff and select the task you just created from the task list

* At the right side of the wages section you can now see all the wages that have to be paid to each staff.

* All entries on the staff salary page come from either the "Customer Invoice" (Courses and Sales Provisions), the "Dive Roster" (Fun Dives and Extras e.g. night dive,nitrox etc.) and the salary section in preferences, staff (Fixum)

* Now to make things even more flexible the entries are divided according to the invoice status into three parts: Paid, Partial Paid and Open. Every dive resort has it's own method to handle payments. Some pay for what is done, some pay for what is paid and freelancers get paid per event, fixum gets paid as full or partial payment, weekly monthly or whatever... the possibilities are endless and are all covered by DSM. You can literally ad and mix any kind of payment you desire. the best part is, once you understand how the system works, it will only take you minutes to print out wages for anyone at any time or all together at once. Really, it's a piece of cake.

* Click on each entry that you want to pay out to transfer it to the payout list according to the above point. If you make a mistake, just click on the entry at the right side to reverse the process.

* When you're done, click on print .all the wages for each individual staff and each pool in this task will be printed and the task will close. No further changes are possible.

The first part you mentioned is NOT for the wages, this is to be used for sales provision or course commissions. e.g. your staff sells a bcd and get's 5% sales provision. You can give provisions and commissions to any article separately or for all articles together. Same for rentals. It is also used for commissions you might pay to a tout for bringing you people or a travel agency sending you customers.
C&P can be given to staff, whom therefor have to be entered in the staff database or to partners, whom you have to enter in the partner section first before they show. If you have a resort and/or live aboard partner and you have entered the data in the resort or live aboard section, you can import the data to the partner section, but you need to set it up there as well.

The wages are set in the staff section of your preferences.
Before you go to setup the wages you need to get the courses and course parts and their prices straight.
Ad courses to the list and delete the once you will never need if you like.
After you have the courses ready, you will see them in each the staff page.
The first field is what we said before the fun dives. how much do you pay to the guide or instructor per dive. (if you need percentage here we can do that for you, you didn't say)
The other fields are the courses. Beware! If you use an amount e.g. 50 Euro, discounts you give to the customers later on will not be taken in consideration. The instructor will always get 50 Euro.
If you use 25% here, a discount given to the customer directly on the course in question, will result in a reduction of the salary as well.
We have mostly set this to a fix salary for OWD and percentage for Coned. that works fine, but it's entirety up to you how you set it up.
You can give each staff different salaries for different things. People who are there for years, freelancers and whatever.
Another dummy will be necessary if you train dmt's or have people guiding customers for free dives. Make another staff and call it e.g. DMT and leave the payment field on the DMT sheet empty. (needs a dive master or instructor position and number to function in the lists) You can now book dives to your customers in the dive roster using the dummy DMT as guide and no payments to staff will be assigned but the customer will still get billed.

Step by step instructions

* I'm slightly connected with the Pool issue etc as have set instructors commissions on the preference staff area, is this enough for them to get the commission from a course automatically? - We call that wages here and it will assign the wages to each instructor/divemaster automatically. For courses (entered at the diving part of the customers invoice and fun dives come from the dive roster.) Commissions can be assigned additionally as explained above.

* Or on the customer invoice section do I need to respecify when puting course on there bill who the instructor is? - Sure. The program needs to know who committed the course/course part. On the staff page you only say how much and in what form the instructor get paid for each dive. At the customer invoice you make the connection between an instructor and a specific student/course.

* Also have Divemasters and Part time divemasters who get a fee ot % bonus on each guest they take diving. - Sorry? % on guest???? Do you mean % on dives? I honestly don't get it here.... Enter the dm to staff, give them a job "divemaster" and a Number! it will not work without number. If they don't have a valid dm or instr. number write 123.

* I have set up separate pools for Part time and Full time DMs but really does it need to be on a name by name basis? - When you ad a dm to a pool all the money he/she makes will be divided through all members in this pool. You can make different pools, as many as you need. Before you ad a new member to an existing pool, you need to close the running task. (if there is an open task for this pool you will not see the new member in this pool until you open a new task. Otherwise a full pool that has been worked for from two members would be instantly divided through 3 members)

When a staff needs money in advance go to cash box and make a new entry e.g. for an office staff : "Peter Pan Advanced" and book it to your account "Office:: Wages". On the day when you make the wages ready, simply go to the cash box statistics and enter the date range since your last payout until today. And print out all wages accounts such as Diving::Wages, Boat::Wages, Office::Wages, wherever you have given advanced money. Note the advanced payments on the staff wages.